Servisional and Comtech have announced a strategic partnership agreement to bring together solutions for automated machine connectivity and enterprise level I.T. solutions. The agreement will combine Servisional’s expertise on Business Process Management and Comtech’s expertise on M2M, thus offering integration of M2M and CRM / BPM and " ... this three-way convergence creates a whole new platform of business automation that can bring significant value to organisations in the areas of cost of operations and higher levels of customer service."
From the press release:
Eric Veldboer, Managing Director of Servisional said: "We are exploiting Comtech’s strength in robust wireless communication to gather real-time data from remote devices. In turn, we convert this data into meaningful information to automate business processes such as Customer Relationship Management (CRM), consumable replenishment, payroll, workforce management, invoicing and order management."
Donald Wallace in Device Connectivity, General, M2M Service Providers, Software, Wireless, 7/26/2007 •
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